Frequently Asked Questions

Still have questions about Infinity Views Cabin? Check out our frequently asked questions for our different cabin topics.

If you need further assistance, contact us by email at [email protected], or by phone at (405) 928-VIEW (8439).

Help before, during & after your stay

Fire place pilot light instructions

  • Turn Black knob all the way to the right. Push on knob and slowly turn to left until you hit the groove that is for the pilot light and then push black knob all the way in.
  • While black knob is all the way depressed, push the spark igniter.
  • If pilot successfully lit, keep black knob depressed until tip of thermocouple is red hot. Once it’s red hot, slowly release black knob.
  • The thermocouple has to get hot enough to keep the flow of gas open.
  • If pilot goes out when you release the black knob, it wasn’t hot enough. Repeat the lighting process.
  • You may have to hold the black knob down 60 seconds or so…
  • Let us know if are still having problems with it!

YES and YES!  Infinity Views has a fire pit with a mix of chair and bench seating and we supply firewood for every stay.

As soon as you realize you are missing something and think you may have left it at our cabin, please contact us by email ([email protected]) or text (405-928-8439).  Provide us with a detailed description of what is lost and where you think you had it last on the property, and we will work with our local crews to try to locate it.  As soon as we have word from them, we will let you know.

It depends. If our cleaning team was able to turn your cabin around fast enough, then we allow a check-in up to one hour early free of charge. If you need or would like to check-in even earlier than that, please contact us and we’ll work with the cleaning team to prioritize your cabin for a fee.

Check-in instructions are sent two days prior to the arrival date (in the morning) provided that all booking requirements are met.

Booking requirements include a fully paid stay, the rental agreement has been signed, and the security deposit is scheduled with a valid credit card. If any of these requirements have not been met, the system cannot generate the access code and send the instructions. You should receive plenty of notifications, though, if these items are not all complete.

And don’t worry, we’ll work with you to make sure everything is smooth.

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